Privacy Policy

Edmonton Social Media Marketing

Effective Date: July 7, 2026

Edmonton Social Media Marketing ("we," "us," or "our") operates the website edmontonsocialmediamarketing.com (the "Site") and provides social media management, branding photography, content creation, website design, and related marketing services. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices available to you. This policy is intended to comply with Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA).

By using the Site or providing your information to us, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

a) Information You Provide Directly

  • Contact form submissions (name, email address, phone number, and any message details you provide)

  • Newsletter sign-ups (email address)

  • Consultation bookings and intake forms submitted through our scheduling and client management platform (HoneyBook), which may include your name, email, phone number, business name, and project details

  • Information you provide when working with us as a client, such as billing details, business information, and content or brand assets you share for our services

b) Information Collected Automatically

  • Standard website analytics collected through Squarespace's built-in analytics and, where applicable, tools such as Google Analytics (e.g., IP address, browser type, device type, pages visited, referring site, and approximate location)

  • Cookies and similar tracking technologies used by Squarespace to operate and improve the Site (see Section 5, Cookies)

c) Information from Third Parties

  • If you interact with us through social media (Instagram, TikTok, etc.), those platforms may share limited information with us in accordance with their own privacy policies

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to inquiries and provide requested information

  • Schedule and manage consultations, calls, and client onboarding

  • Deliver our services (social media management, content creation, photography, website design, and related work)

  • Send our monthly newsletter to subscribers who opt in

  • Process invoicing and payments related to client work

  • Improve our Site, marketing, and service offerings

  • Comply with legal and accounting obligations

We do not use your personal information for any purpose beyond what is reasonable to fulfill the purposes listed above, or for which we have obtained your consent.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

  • Service providers who support our business operations, such as HoneyBook (scheduling, contracts, and invoicing), Squarespace (website hosting), email newsletter tools, and file storage or design platforms (e.g., Canva, Google Drive)

  • Subcontractors or collaborators (e.g., a second photographer or content team member) where necessary to fulfill a service you've booked, and only to the extent needed

  • Professional advisors, such as our accountant, where necessary for business operations

  • Legal or regulatory authorities, if required by law or to protect our legal rights

Any third-party service providers we use are expected to handle your information securely and only for the purposes we've engaged them for.

4. Data Storage and Security

Your information is stored using reputable third-party platforms (such as Squarespace, HoneyBook, and Google Workspace), which maintain their own security safeguards. We take reasonable steps to protect personal information against unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Some of our service providers may store or process data outside of Canada, including in the United States. By using our Site or services, you acknowledge that your information may be subject to the laws of those jurisdictions.

5. Cookies

Our Site, built on Squarespace, uses cookies and similar tracking technologies to operate core site functionality and to collect analytics about how visitors use the Site. Cookies may collect information such as browsing behaviour, device type, and general location.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how parts of the Site function.

6. Your Rights and Choices

Under Alberta's PIPA and applicable federal privacy law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for us to use your information (subject to legal or contractual restrictions)

  • Unsubscribe from our newsletter at any time using the unsubscribe link included in every email

  • Ask us to delete your personal information, where reasonably possible and not otherwise required for legal, accounting, or contractual reasons

To exercise any of these rights, contact us using the information in Section 9 below.

7. Children's Privacy

Our Site and services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Effective Date" at the top of this policy indicates when it was last updated. We encourage you to review this page periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: